Categories
The Marketeer

AMA Boston Tonight

I’ll be at the AMA Boston meeting this evening. Registration is closed but if you are in the vicinity of Vlora perhaps you can still get into the bar and some of the later discussions.

More info on the AMA here.

Categories
Marketing IT Dept.

Banner Armaggeddon

I didn’t realize that banner ads were already dead.

I’d noticed a massive drop off in the past year, and was finally tipped off as to what was going on by Josh, a guy that I work with. He had installed a firefox plugin called AdBlock Plus.

It works insanely well. You can choose what you want to block, or better yet, add the subscription service that checks a database of known ad servers and the ads go away. I’ve only had it for a week and I can’t believe the stuff it cleans up.

I haven’t seen any dancing figures or a classmates ad since it’s been installed. Even cooler – since I’ve made the switch to GMail, all my email newsletters get the same treatment – banners wiped away.

It will be interesting to see the response to this…

Categories
Email Marketing

Email is Going Nowhere

I’ve been reviewing stats from MarketingSherpa’s latest Email Marketing Benchmark Guide. It’s easy to get distracted by all the people in social media saying that email is dead and a thing of the past, but this survey of all the movers and shakers in the industry says otherwise. And I agree, although no longer the darling, both email and 30 second spots do get in front of a lot of eyeballs.

I’ve also found it useful to compare my open rates and other stats against the rest of the world to see how things are doing overall.

Categories
Great Marketing

Redemption

This year was interesting because 2 Darth Vaders came back to the light side for me.

After an incident more than 5 years ago over DSL that had me trying to get the FCC to take notice, Verizon showed up at my house with FIOS. Even though the DVR is crap compared to TiVo, overall I’ve been very happy with the blazing speed and HD Picture. I’m watching the Patriots turn it on right now as a matter of fact.

In a turnaround that took far less time, after bitching about Sprint treating me worse than someone they’ve never known, I decided on a lark to go to the local Sprint store rather than waiting on hold for another shot at the call center.

30 minutes later my new BFF Ludmilla hooked me and the lovely Carin up with new Palm Centros at the $99 rate. Incredible how fast things can move when you are working with someone who knows how to make things happen.

As part of the upgrade my bill ended up getting screwed up. After only 10 minutes on the phone it was corrected. If these big faceless corporations start making all the right moves what will I complain about in 2008?

Categories
The Marketeer

Best of 2007

As I start my “Year in Review” process, there are some things that I wanted to take note of things I’ve found this year that I’m thankful for. I give you: The Ronis!

Best Blog – Curt Schilling’s 38 Pitches is the coolest thing in baseball. Real-time in-depth commentary from a guy in the game. Check out this post on the Mitchell Report over 3,500 words of insider stuff! Uhh – Sports Illustrated? Hello? McFly? Bueller? Anyone? My only complaint is that load times are sometimes a problem with over 750 comments on some posts (does number 643 really feel they are being heard?).

Best Podcast – None. Podcasting is languishing in the “Trough of Disillusionment“, all of the established casts are doing what they do, and doing it well. I’d say Marketing Over Coffee but that would be really lame to nominate my own stuff. The only other good news I have is that hopefully with the Harry Potter series closed maybe some of those casts will go away. Don’t believe the (lack of) hype, there’s still nothing cooler than getting niche stuff like TWiT, Manager Tools or Tips from the Top Floor, or Rumor Girls Uncut delivered to your iPod on a regular basis.

Best Movie – 10 Items or Less, actually not a 2007 movie, but that’s when it showed up in the Netflix cue and it’s the best thing I saw this year. With sequels being all the rage this summer, it was a sorry year for movies. Honorable mention for IMAX again this year.

Best TV Show – Heroes was interesting and entertaining, and I love the message about the human spirit. The fact that I cannot get it commercial free on iTunes really bothers me. I’m willing to pay cash, and if I didn’t have strong opinions about content producers getting paid it would be far easier for me to steal it off BitTorrent than get it anywhere else. Again – Helloooo? McFly? Anyone?

Best Book – Much like the Oscar’s I’m swayed by things that I’ve read late in the year. I’ve been very impressed with Michael Port’s Book Yourself Solid. If you are a one-person business and are trying to figure out how to grow and land more business, this book gives you step-by-step instructions and activites, it’s not fluff, it’s a real map. There are some other great books that I’d nominate but again it would be kind of manipulative to promote books that I’m mentioned in such as The New Rules of Marketing and PR, Email Marketing by the Numbers, and Join the Conversation.

Best Music – 2007 belonged to Matthew Ebel. In an industry that either sticks to an established (and rapidly dying) model, or just complains, he’s trying new stuff. For him it’s just a matter of time, not if, but when.

Best Email Provider – I’m using ConstantContact so they win.

Best SEO Firm – See above, for MoreVisibility

Best Web App, CRM Solution, and a bunch of other stuffSalesforce.com continues to blow me away. The most powerful piece of business IT out there just keeps getting stronger.

Best Country – China, thank you for saving my portfolio as the dollar continues to fall.

Best Owner of the Planet Earth – Google. Few people realize the extent to which they know all.

Best Comic – Sinestro Corps by DC beats out World War Hulk with its lame ending.

Best Video Game – Bioshock for the Xbox 360. Although this is a good year for game systems with the Wii doing an unprecedented shortage for a second year, I didn’t hear much chatter about great games besides this one. I’ll also give a shoutout to Gamespot, I’ve been a subscriber for years.

Please feel free to nominate others or tell me why my choices stink. Or better yet, make your own awards and give them a cool name. I would really like to see awards from Chicago Mike, Bryan Person, Ron, Christopher S. Penn, Jenny and Sarah.

Categories
The Marketeer

Blogs are Crap, Twitter is Worse

Looking back on 2007 I think the best person I met was Chip Griffin. He’s doing some cool stuff and is a real entrepreneur.

He just posted talking about Snack Media and I think he’s being far too polite. I think there’s been way too much hype over the past 5 years about the acceleration of media and how the next generation is so great at multitasking. Studies I have seen show that this type of partial attention causes significant fatigue and inability to concentrate. Couple this with the huge shortfall in engineering and sciences and we’re stuck with a dearth of texting, IM, ipod listening, all while driving, Comp.Lit. majors with no money earning or tax paying skills. Show me one job besides stock trader where being able to gather information simultaneously from multiple sources does you any good.

Surgeon? Sorry, I think there’s some books and med school behind that one. Professional video game player? You’ve got better odds trying to get into the NBA. I’m not saying anything new when I say that the successful go deep, not thin and wide.

To further illustrate that blogs are crap I have no references or links to these “Studies” that I have seen that are done by “some people”.

I was just talking with Ron this morning about how happy I am that twitter continues to grow so that all of the chatter that has no value can be flushed out of the blogs and flow down there. Twitter is great for “I’m here right now” stuff, such as having a chance to meet up with Jose when I was in San Francisco, but at best it’s either a shout-out tool or a pointer to more substantial stuff.

I’ll fully admit that my blog is often half thought out, undercooked chicken. But if you are somebody out there who’s asking the same kinds of questions and facing the same problems this is our chance to figure it out together and hopefully have some fun in the process. By no means would I ever say that this is ready to publish.

Please do yourself a favor and add at least one book to your holiday break and go deep, get the information and develop a thought process that is stronger than the average ADD crack addict.

And I will brush away anyone who raises a Scrooge defense by saying that: I don’t consider you, dear reader, among the great unwashed masses that I complain about, and I truly appreciate you subscribing to the copy I write and the audio I record. May you have a happy holiday season, and a bright, fun and successful 2008.

Categories
Lead Generation

The holy trinity

I’m starting to wireframe the architecture for a lead management system. I think I’ve got three legs to the stool – Salesforce.com, our website, and our marketing automation tool. 2008 is shaping up to be very interesting, I’m really looking forward to it.

In other random news I finally upgraded my Palm Treo 600 to a Palm Centro. It’s interesting, they’ve fixed a lot of things that were nagging me, yet there’s a whole new set of stuff that doesn’t work right. I’ve been going the power user route and playing with every single app, and as a result I’ve been crashing it at least once a day. The music software appears to be handcuffed to Windows Media Player 10, which is not going to happen. I’m sure there’s a way around this but I haven’t dug into it yet. It ships with 4 different apps that you can use to handle email, not only are you forced to play with all of them to try and figure out which one works best, but after testing them I think they all have major problems. Unfortunately I don’t have the energy to bitch about that now.

On the plus side the camera is much better…

Tomorrow is Friday, the finish line for the year end sprint is in sight.

Categories
Marketing IT Dept.

How to measure web traffic

In today’s Marketing Over Coffee (the best marketing podcast) we got on to the topic of web analytics. There are a few different methods to see how your site is doing and each of them have some benefits and drawbacks.

  1. Analytics as a Service (AaaS – that’s not a real acronym, but I like it) – Services such as Google Analytics. With these solutions you put a few lines of javascript on each webpage (or some providers use a tiny 1 pixel by 1 pixel image, or a banner for their own brand). This is the king of quick and easy and since it’s web based if they roll out new features everybody gets them as opposed to having to upgrade your own program installed on your own machine. This method is not really good at telling you how busy your server really is though. It can’t tell if images are being pulled from other websites and doesn’t tell you as much about your feeds such as something like feedburner.
  2. Which leads us to: Spot solutions – there are tools like feedburner or MyBlogLog that give specific metrics for feeds, blogs whatever.
  3. Server Side – There are many solutions you can install on your own servers to monitor how busy those boxes are. This is very useful to see how much bandwidth you are burning, and see how many errors your site is serving up. Some of this can be difficult to configure, and since they may not be frequently updated they may have a problem separating search engine or other “fake” traffic from real humans.
  4. Custom – Check out the podcast for more on this, if you have some jedi skills you can use a graphic image and set up scripts on your server so that when it is called you capture the details and throw them in your own database. This would be a do-it-yourself version of #1 but is completely stealth mode – for places like MySpace that don’t want you to install and AaaS services, this is a workaround.

Have fun measuring!

Categories
Email Marketing

More on Deliverability

Jason sent in a comment on a prior post discussing deliverability asking about web auto responders. This is a distinction that is important if you are not aware of your IT infrastructure – the mail that gets generated when someone fills out a form on your site may be coming from a different place than your bulk email.

This means that you may get differing deliverability rates, and may have some other strange issues. Although I have not seen any email providers offering this service, I have seen it bundled in CRM systems such as SalesForce.com

I know… Deliverability is not the sexiest stuff…

Categories
Great Marketing

The Final Stunt

The Last Jump

I can’t draw worth a damn, but when I thought of this it made me laugh so much that I had to put it on paper.

He was crazy, and every one my age loved him. I didn’t need to believe a man could fly, I saw it.

The guy was a Natural Born Marketeer too, think about it – he took antics normally reserved for drunken rednecks and made them into a national spectacle. This man could put on THE SHOW!

Some artists notes: Although the gates are locked you can clearly see St. Pete giving him the thumbs up that he’s in. Motorcycles are hard to draw, I’ve never seen Dilbert on a Motorcycle so I could still have a career in cartoons.

Get The Evel Story Here