Categories
Brain Buster

Evil Rising? Time for the Heroes to Shine

The Evil is growing. This pattern has been repeated over and over again:

New network springs up -> Golden Era, early adopters come on board and love it -> Mainstream Adoption
(it’s still cool but there’s a lot of new people and some odd things happening)

Exploitation Begins – some new users jump on board not to communicate but sell their own agenda, Celebrities emerge who can drive traffic, conversations fall to mundane topics like “Let me bitch about bad customer service”, or “Who’s hot”

At this point the drama begins, eventually the evildoers that slip up are revealed and start throwing chain lighting at young Skywalker. The better masterminds remain in the shadows, perhaps some of them even working for good (or at least non-malevolent causes).

At this point often a New Network arises to draw off the early adopters (when’s the last time you logged into Second Life? Podcast Alley? MySpace?)

Some opportunities that arise from this cycle that you might consider:

  1. When the new network arises and the cool kids leave, there’s still the back half of the bell curve to exploit – this is why email marketing still works like a champ – yes the kids are leaving messages on facebook so they don’t have to remember email addresses, but mom and dad are still slaves to the inbox.
  2. Are you exploiting a social network? Considering Facebook your digital home is not the same as seeing it as a list to be harvested. Both could be considered “Right” not “Wrong” – the happy citizen likes a nice place to hang out, a person with a business plan is looking for the .01% of users that could be customers and has no concern or interest in the rest of the community. Check out this cool post about Target allegedly setting up an astroturf group.
  3. Are you being exploited and do you care? A very interesting issue this week, Juila Roy vs. Justine Ezarik. Ms. Roy has been featured on Dig a Tech Girl (get the story from her), a site to vote for the Tech Girl you like. Ms. Ezarik is reportedly not a fan of the site. As much as I want to believe in the dignity and honor of the human condition, I’ve done enough in marketing to know that if either of these women looked like the 95 year old substitute teacher I had in high school, they probably wouldn’t be enjoying the same type of traffic.

Are you willing to trade the moral disdain some may try to hold over you for the additional traffic?

Is there a difference between silently benefiting from your appearance rather than actively capitalizing on it?

Are you still able to have it “Your Way” at Burger King (that one really bothers me) Forget it.

The only compass I can offer here are some marketing lessons. One: What does your Brand Stand for?  Let who you want to be guide where you showcase who you are. Remember that every digital neighborhood invokes personal opinion. Some of these opinions may strengthen your brand others may damage it. Two: Remember that human behavior is irrational. There’s nothing wrong with using humor, physical attraction, or FUD (fear, uncertainty, and doubt) to open a conversation to talk about something else.

Categories
Productivity Booster

Fortress of Solitude

North BeachFor the past month I have been reviewing my schedule and I’ve noticed that a very large part of 2007 was devoted to networking in the new media space. Unfortunately it’s starting to look like I’m hitting a point of diminishing returns. As much as I enjoy going to events I’m starting to think that my time would be better spent working on projects rather than talking about them.

I’m going to finish out the events I have for this year and then I’ll be setting up the work plan for 2008 without adding a lot of events. Right now I’m looking at 4 events – Podcamp NYC, Gnomedex, NME in Vegas and Podcamp Boston, and may only pick two of those.

Is there a progression of events? You attend for a few years, hit the point of diminishing returns and then go every other, or even 3rd year just to keep up to date.

Another thing I have been thinking a lot about is an idea Eric Rice infected me with – some kind of event where work is done, as opposed to education. I’d much rather get together with 5 rockstars and try to do something rather than talk about how to do things.

Of course none of this is carved in stone, it’s year end and time to evaluate all the strategies and adjust for 2008, but it’s starting to look like more time in the Fortress.

Categories
Podcasting

Big Weekend

I was back in Williamstown for the weekend, I’ll have some Flickr pics posted later this week. For audio on what’s happening in Hollywood, including coverage of the writer’s strike, listen to The M Show.

Categories
Great Marketing

The Final Stunt

The Last Jump

I can’t draw worth a damn, but when I thought of this it made me laugh so much that I had to put it on paper.

He was crazy, and every one my age loved him. I didn’t need to believe a man could fly, I saw it.

The guy was a Natural Born Marketeer too, think about it – he took antics normally reserved for drunken rednecks and made them into a national spectacle. This man could put on THE SHOW!

Some artists notes: Although the gates are locked you can clearly see St. Pete giving him the thumbs up that he’s in. Motorcycles are hard to draw, I’ve never seen Dilbert on a Motorcycle so I could still have a career in cartoons.

Get The Evel Story Here

Categories
The Marketeer

Over the Wire

So a friend of mine was talking about press release strategies and some shrinky dink was giving him a hard time saying that PRWeb is not a news service. He asked me for some clarification and I decided to kill two birds with one stone by posting about it.

Disclaimer: All of the below is my opinion and bias, I probably have 50% or less of the facts – ha, like that’s ever stopped me from complaining about stuff… If I have something totally wrong perhaps somebody like David Meerman Scott might chime in. His opinion may be much like mine, but I’m sure he would have the real facts.

OK, weasel words behind us, here’s what I’ve been told, true or not…

Back in the days before the trucks of the interwebs were delivering all this information through the tubes to The Google, it was a lot harder to get Press Releases in front of reporters and news organizations. Before the web there was a network that would publish news, a private service that people would pay to get their message into, and organizations who needed news would subscribe to it. They had a great network and it was the only one in town. The sales managers looked down and said “It is good.”
This is tied into Associated Press in some way but I’m too lazy to wikipedia it now (and as Chris Penn said this week in Marketing Over Coffee, I can’t be sure that the wikipedia page wasn’t written “by a chimp”, or maybe it was monkey…). I don’t know much beyond the fact that people paid to subscribe to it to get news out of it, and others subscribed and paid to put their news into it.

By the time I was beyond a Rookie there were only two news services – BusinessWire and PRNewswire. As far as I know they are still the big guys. You have to pay an annual membership for the right to send them your press release and push it out (put it “Over the Wire”). I haven’t done this in years but I remember it being less than 10k for the subscription and then there’s a huge menu of pricing for who you want to send it out to. You could pay over a grand and send it to the world, or all kinds of slices from as grand as “High Tech” which is basically East and West Coast, all the way down to paying less than $200 to hit only radio stations in Cleveland.

Enter the Internet. PRWeb springs up and says we don’t need all that crap we’ll just push it out to the web and it will go everywhere, screw you and your private network too (my words, not copy taken from the “About Us” page on their website). In comparison it’s dirt cheap, the last one I did was a one-time flat price of $75.Yes, these are flight attendants, they used to call them stewardesses

So from my perspective, if you are old school and believe video games are the downfall of American society and you still have your Secretary print your email for you to read, then you can say that PRWeb is not a news service because they are not charging you 10x the cash for the same Google juice, and to use a private network that is vastly inferior to the internet (actually that’s just me being obnoxious, I know they both utilize the web extensively now). You could also make the case that these wire services get more attention from the press, but the articles I see in the NY Times and the Journal are just as often getting tips from blogs and websites.

Somebody stop me if I’m being stupid…

Categories
Podcasting

Marketing Tips for Non-Profits

This week’s Marketing Over Coffee has a great list from Christopher Penn on 12 Marketing Tips for Non-Profits. If that’s not enough to get you I talk about how the average marketer can save their soul from eternal damnation.

Categories
Brain Buster

Screw Your Customers

Any time I’ve seen Sprint advertising the Centro Palm smartphone it is with a $99 price. I have a Sprint plan with 4 phones on it that is running me over $100 a month. I called to get the Centro and the best price they could do was $250. The rep that I talked to on the phone said that the $99 price was only for new customers.

So the truth is that some terrorist looking for a throwaway phone, who has no intention of ever paying a bill, is getting a better deal than I am. Am I wrong to think that I’m getting treated like the new prisoner on the cellblock? Is there any reason besides the PITA factor (pain in the a$$) that I shouldn’t just get us all iPhones so that I can get the new customer deal from Sprint 2 years from now (if they have some less crappy phones)?
I’ve always had a problem with companies that give better deals to new customers than their existing ones, but that is life in the commodity market – too bad iPhones aren’t a commodity. Many will defend this point saying that one time offers are a good tactic for new customer acquisition, I say it’s at the cost of the resentment factor. Existing customers that are smart understand that they are subsidizing somebody else’s better deal.

For relationships like this we need a term more accurate than customer, for business models like this the customer is just another commodity in the equation, not really a human.

Merry Christmas!

Update: Sprint completely turned this around with some exemplary service at one of their stores. Why sit on hold, I’m going to hang out at the store if I have issues.

Categories
The Marketeer

The Case for The Holidays

JaegerAs much as I want this blog to be a dignified treatise on Marketing, I was astonished at the runaway success of The Case for Drinking, a post which, in summary, covers Marketeers as social alcoholics. As much as it pains me to drag this blog down, Thanksgiving is hell for the monthly numbers so your faithful servant is here to deliver.

Drinking and the holidays go hand-in-bottle, and that’s because, in one of my brother’s greatest quotes: “I drink until the pain goes away”. Between shopping, business, social and family functions, end of quarter, and worse yet, end of year (you haven’t moved your calendar so Q4 ends in Jan? You poor bastard….) you’ve got a stress headache that delivers more pressure than a tray of Ex-Lax brownies (Post on World’s Greatest Holiday Pranks coming soon in the Ronin Marketeer riding the bicycle to hell series).

The best part of blogging is I can leave these absurd run-on sentences in. I just pray you understand whatever I’m typing.

Where was I?

Oh yes, the most venerable of holiday traditions – The Company Party. Success at the holiday party is actually incredibly simple – here’s the 6 steps:

  1. Always introduce spouses.
  2. Make the normal conversation with guests same as at the office.
  3. Thank the hosts (the organizers and the C-Level people or owners, principals, whatever you call the big kahunas.)
  4. Don’t Eat
  5. Don’t Drink
  6. And for the love of all that is holy, don’t dance.

Of course you won’t follow this list and that’s why we have HR departments. If you must drink, here are some tips. If you must eat, Jos. A. Bank makes a wonderful line of stain resistant clothing, that is all my wife allows me to wear.

If you have to dance at a corporate function it better be your job, otherwise I’ve got two words to describe your future career path: fry station.

In summary, sit back and enjoy a drink as you reflect on how much of your soul you traded this year. Remember that you can always buy chunks back with charitable donations, or better yet just doing some good.

Did I mention how much I like the holidays?

Categories
Podcasting

Too Busy

A little bit too much going on yesterday and today. A great Thanksgiving though… If you are are up for some Audio content check out the Latest M Show – complete with Hollywood Steve!

Categories
Geek Stuff

Thanksgiving Cheer

If you are a fan of the TV show 24 and are old enough to remember the Goonies, here’s a special treat for you:

[youtube]NYpYKNFdvSQ[/youtube]

Happy Thanksgiving!